We're here to help! Please contact us in whatever manner is most convenient for you.


Street Address:

Mercer Consumer
12421 Meredith Drive
Urbandale, IA 50398

Call Center:

Phone: 1-866-236-6582
Hours:  8:00 a.m. to 5:00 p.m. M-F (Central)
Email:   customerservice.service@mercer.com

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Mercer Health & Benefits Administration LLC
AR Insurance License #100102691
CA Insurance License #0G39709
MN Insurance License #40291395
OK Insurance License #100100336
TX Insurance License #1850385
In CA d/b/a Mercer Health & Benefits Insurance Services LLC